Frequently Asked Questions

Find answers to common questions about our products, company, payment process, shipping and more
1What is in AUS LABS products?
AUS LABS products contain a group special, highly sought after research chemicals called SARMs, or Selective Androgen Receptor Modulators. These are a new and pioneering supplement that bind to the androgen receptor in a similar way to anabolic steroids such as test or tren. The outcome is many of the same an anabolic effects that traditional steroids produce, but without many of the harmful side effects associated with steroid use such as shutdown and liver damage. We also stock a huge range of premium PEPTIDES and PCT SUPPORT products.
2I've been asked to be verified after making an order. Why is this?
To protect the security of our payment system we require all new customers to be 'Verified'. There are some bad actors out there who try and take advantage of our payment process for fraud. To mitigate the risk we require you to answer a series of quick questions to confirm you as a genuine customer. This is quick and easy and will take 2 minutes to complete. Once 'Verified' you will not have to complete the process again. We appreciate your understanding during this process.
3How do you ship your products?
All products are shipped within Australia via Next Day Express Post or Regular Parcel Post with full tracking details within 24 hours of your purchase. You are assured to receive your product in less than 3-5 business days once shipped depending on your shipping method. As all products are produced and shipped locally we avoid any interaction with customs. If you do not receive your product for a valid reason we will re-ship for free.
4What if my parcel does not arrive?
If, within 90 days of paying for product purchased from auslabs.co, you notify us in writing that the product is not suitable for the purpose for which you purchased it or you have not received the desired results or the item has not arrived, we will reship or refund the item according to our 90-day Money Back Guarantee. You can review the details here https://auslabs.co/shipping-payment-policy/
5Are AUS LABS products safe to use?
All AUS LABS products are produced in a state of the art, European research and production facility based in Germany. This pharmaceutical grade facility adheres to strict European Union regulations to ensure safety of all staff and high quality of finished product. Our international research team has spent years researching the most effective and safest products. You can be assured that all products are safe, legal and effective for research use. No statements made on this page have been evaluated by the Therapeutic Goods Administration (TGA). Buyer realizes that, since suppliers products are, unless otherwise stated, intended primarily for research purposes, they may not be be bound by local therapeutic compliance laws. Buyer assumes responsibility to assure that the products purchased from supplier are approved for use if applicable (country of buyer).
6 How do you take AUS LABS products?
All our products are consumed orally using the dropper provided and feature easy to swallow fruit flavors. Using the markers on the dropper draw up your desired amount of liquid and consume We suggest research subjects wash it down with some water or simply add it to your favorite drink, juice or protein shake.
7 How many doses are in each bottle?
Each bottle is 30ml and depending on your research goals the average dose is around 1ml each day. Each bottle has around 30 doses (1 dose daily) and will last for 1 month. We suggest you research most products for 8-12 weeks requiring 2-3 bottles.
8 What if I do not get the desired results in my research?
If, within 90 days of paying for product purchased from auslabs.co, you notify us in writing that the product is not suitable for the purpose for which you purchased it or you have not received the desired results or the item has not arrived, we will reship or refund the item according to our 90-day Money Back Guarantee. You can review the details here: https://auslabs.co/shipping-payment-policy/
9 Are you an Australian company?
Our delivery partner in Australia is an Australian company with over 20 years experince in the industry. Although our production company is based in Germany all products purchased will be paid under Australian Consumer Law and banking systems. The owner of this website SARMS GLOBAL GERMANY S.A does not operate in the Australian jurisdiction.
10 Are the products shipped from Germany or Australia ?
All items are sent from AUSTRALIA. This is a domestic postal service that includes tracking and will not have any interaction with customs.
11 Which product is best for me?
We stock a huge range of research products for a wide variety of uses. We have products for fat loss, extreme muscle gain, anti-aging and elite sports performance research. If your having trouble finding the best solution for your research goals please contact our team of dedicated researchers via the chat function. They will be happy to help you make the right choice. You can also email our support and inquiries team at contact@auslabs.help
12 Are AUS LABS products legal?
Yes, all our products adhere to relevant government regulations for research products. Our products are a great alternative to highly illegal anabolic steroids, fat burners and hormones. All products are to be considered RESEARCH CHEMICALS. Please review the Terms of Product before purchasing.
13 How do you store your products?
Please refer to the label or product page on which you purchased from for detailed storage details.